Privacy Policy

Effective Date: 1/1/2025

Website: www.synergiewellness.com

Synergie Wellness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our medical and wellness coordination services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name

Email address

Phone number

Country of residence

Date of birth

Passport information (when necessary for travel coordination)

Medical information voluntarily provided by you

Insurance information (if applicable)

Medical Information

When you inquire about treatments, we may collect health-related information necessary to coordinate care with partner hospitals or clinics.

This may include:

Medical history

Diagnostic reports

Imaging and lab results

Current medications

Treatment goals

2. How We Use Your Information

We use your information to:

Respond to inquiries and consultation requests

Coordinate medical appointments and treatment plans

Communicate with partner hospitals and clinics on your behalf

Provide travel and logistical support

Improve our website and services

Comply with legal and regulatory requirements

Send updates, newsletters, or marketing communications (if you opt in)

We only collect information that is necessary to provide our services effectively.

3. Sharing of Information

We may share your information with:

Partner hospitals, clinics, and physicians for treatment coordination

Travel partners when assisting with logistics (if requested)

Insurance providers (if required for claims processing)

Service providers who assist in operating our website or business

Legal authorities if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal and medical information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

As Synergie Wellness coordinates medical services in Thailand and may work with international clients, your information may be transferred across borders. By using our services, you consent to such transfers in accordance with applicable data protection laws.

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for processing

Opt out of marketing communications

To exercise these rights, please contact us at:
info@synergiewellness.com

8. Retention of Information

We retain personal and medical information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites (such as partner hospitals or clinics). We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Synergie Wellness
Email: info@synergiewellness.com
Website: www.synergiewellness.com