Terms & Conditions

Effective Date: 1/1/2025

Website: www.synergiewellness.com

Welcome to Synergie Wellness (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.

1. Nature of Services

Synergie Wellness is a medical and wellness concierge and coordination service. We assist clients in connecting with third-party hospitals, clinics, physicians, and wellness providers, primarily in Thailand.

We:

Facilitate introductions to healthcare providers

Coordinate consultations and appointments

Assist with medical record transfers

Provide logistical and travel support guidance

We do not:

Provide medical advice

Diagnose medical conditions

Perform medical treatments

Guarantee medical outcomes

All medical decisions, treatments, and outcomes are the sole responsibility of the licensed healthcare providers and the patient.

2. No Medical Advice

The information provided on this website is for general informational purposes only and should not be considered medical advice. Always consult directly with qualified healthcare professionals regarding diagnosis, treatment options, and medical decisions.

Your use of this website does not create a doctor–patient relationship with Synergie Wellness.

3. Client Responsibilities

By using our services, you agree that:

You will provide accurate, complete, and truthful medical and personal information.

You understand that treatment outcomes vary and are not guaranteed.

You will independently review and consent to any treatment directly with the healthcare provider.

You are responsible for obtaining appropriate travel documentation and insurance coverage.

Failure to provide accurate information may impact treatment recommendations or eligibility.

4. Fees & Payments

Synergie Wellness may receive referral or coordination fees from partner providers. In some cases, clients may pay coordination or service fees directly.

All medical procedure costs, hospital fees, and treatment payments are payable directly to the treating facility unless otherwise agreed in writing.

We are not responsible for:

Price changes made by medical providers

Additional procedures required after evaluation

Currency exchange fluctuations

5. Travel & Accommodation

We may provide recommendations or assistance regarding travel and accommodations; however:

We are not responsible for third-party travel providers, airlines, hotels, or transportation services.

Travel arrangements are made at your own risk.

We are not liable for delays, cancellations, or disruptions.

6. Limitation of Liability

To the fullest extent permitted by law:

Synergie Wellness shall not be liable for:

Medical complications or outcomes

Treatment dissatisfaction

Injury, loss, or damages arising from medical procedures

Indirect, incidental, or consequential damages

All medical services are provided by independent third-party providers. We do not control or supervise medical care.

7. Third-Party Providers

We partner with reputable hospitals and clinics; however, these entities operate independently. Any agreements, consent forms, or financial arrangements entered into with medical providers are solely between you and the provider.

Synergie Wellness is not responsible for:

Provider negligence

Malpractice

Clinical decisions

Post-treatment complications

8. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined therein.

9. Intellectual Property

All content on this website, including text, branding, graphics, logos, and materials, is the property of Synergie Wellness and may not be copied, reproduced, or distributed without written permission.

10. Indemnification

You agree to indemnify and hold harmless Synergie Wellness, its directors, officers, partners, employees, and affiliates from any claims, liabilities, damages, or expenses arising from:

Your use of our services

Your medical treatment decisions

Your violation of these Terms & Conditions

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Delaware.

Any disputes arising out of or related to these Terms shall be resolved in the appropriate courts of that jurisdiction.

12. Modifications

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.

13. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Synergie Wellness
Email: info@synergiewellness.com
Website: www.synergiewellness.com